With worksmart's IT Support service you’re safe in the knowledge that any immediate and current issues that could impact on your IT environment are being watched and acted upon.

By enaging worksmart’s Help Desk Service you’ll benefit from the regular support of a dedicated and experienced high level engineer who will routinely analyse your systems and work with you, where necessary, to create and implement a roadmap for the maintenance or development of your network, ensuring that there are no hidden surprises waiting around the corner.

worksmart’s Help Desk Service allows you to get the most from your IT investment, maximising system uptime by managing update and upgrade schedules, rolling out service packs, checking hardware and undertaking essential housekeeping on your network using our multi point network check.

It’s also reassuring to know that you’ll benefit from regular site visits from your very own ‘outsourced’ IT manager – a familiar  face who understands your business and your system – who will help you to manage your IT assets and can also offer advice / guidance on planning, strategy, policy and training requirements.